Why it's similar
United Airlines is a full-service carrier app with booking, check-in, boarding passes, miles, and gate-to-gate connection maps, sharing Southwest's complete trip-management scope. Both let you handle a flight end to end from your phone, with United carrying nearly 8 million ratings.
How it differs
United flies a global hub-and-spoke network with assigned seats and the MileagePlus program, unlike Southwest's point-to-point routes and open boarding. At 4.78 stars it rates near Southwest. It is a full-service rival with a different model rather than a low-cost match.
